Legal Notice

If you or your business received receptionist services from Ruby Receptionists, a class action lawsuit may affect your rights.

The United States District Court for the District of Oregon authorized this Notice. This is not a solicitation from a lawyer.

  • Two Ruby Receptionists Inc. (“Ruby”) customers have sued Ruby for allegedly misleading billing practices relating to the calculation of “receptionist minutes” for calls it handled for customers.
  • The Court has allowed the lawsuit to be a class action on behalf of all persons or entities in the United Sates who obtained receptionist services from Defendant Ruby between November 2, 2012 and May 31, 2018, pursuant to its form Service Agreements.
  • The Court has not yet decided whether Ruby did anything wrong. There is no money available now, and no guarantee there will be. However, your legal rights are affected, and you have a choice to make now.

Click here to read the Court-approved Notice about this lawsuit.

YOUR LEGAL RIGHTS AND OPTIONS IN THIS LAWSUIT:

>> DO NOTHING:

  • Stay in this lawsuit. Await the outcome. Give up certain rights to bring your own case against Ruby.
  • By doing nothing, you stay in this lawsuit and keep the possibility of getting money or benefits that may come from a trial or a settlement. But, you give up any rights to sue Ruby separately about the same legal claims in this lawsuit.

>> ASK TO BE EXCLUDED:

What is this lawsuit about?

This lawsuit seeks to recover damages on behalf of those persons or entities in the United States who obtained receptionist services from Defendant Ruby between November 2, 2012 and May 31, 2018, pursuant to its form Service Agreements. The Plaintiffs’ allege that Ruby breached its contracts by rounding up its billable receptionist time, charging for time callers were on hold waiting for receptionists to handle calls, neglecting to disclose these practices and failing to make available all receptionists’ minutes contracted for.

Ruby denies these allegations and is contesting them in court. Ruby maintains that its billing practices were permitted by its Service Agreement and that it was open with customers about its billing practices.

The Court has not decided if the Defendants are liable or whether the allegations of the lawsuit are true. However, the Court granted the Plaintiffs’ Motion for Class Certification and the lawsuit can proceed to trial as a class action.

Who Is In The Class?

The Court decided that all customers who obtained receptionist services from Ruby Receptionists, Inc. between November 2, 2012 and May 31, 2018, pursuant to its form service agreements, are Class Members. If you received receptionist services from Ruby at any time during this time period, you are in the class, even if you are no longer a Ruby customer.

Questions? If you are still not sure whether you are included, you can get free help by calling or writing to the lawyers in this case, at the phone number or address listed at this link.

What are Your Rights And Options?

You have to decide whether to stay in the Class or ask to be excluded before the trial, and you have to decide this by OCTOBER 5, 2020. By doing nothing, you stay in this lawsuit and keep the possibility of getting money or benefits that may come from a trial or a settlement. But, you give up any rights to sue Ruby separately about the same legal claims in this lawsuit.

Or you may ask to be excluded. If you do not want to remain in this lawsuit and ask to be excluded, if money or benefits are later awarded, you won’t share in those. But you keep any rights to sue Ruby separately about the same legal claims in this lawsuit.